<div class="container mt-120"><h1 style="background-color:rgb(255,255,255);color:#000000;font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:36px;font-style:normal;font-weight:500;line-height:1.1;margin:20px 0px 10px;text-align:justify;word-spacing:0px;">RETURN AND REFUND POLICY</h1><h2 style="background-color:rgb(255,255,255);color:#FF0000;font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:30px;font-style:normal;font-weight:500;line-height:1.1;margin-bottom:10px;margin-top:20px;text-align:justify;word-spacing:0px;">YOUR SATISFACTION IS OUR PRIORITY!</h2><p style="background-color:rgb(255,255,255);color:rgb(77,77,77);font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:16px;font-style:normal;font-weight:300;margin:0px 0px 10px;text-align:justify;word-spacing:0px;">Here at Tyres Planet, we aim to provide products and services of excellent value. We strive to ensure our products deliver the features and functions that people need and we carefully test them to meet their criteria.</p><h4 style="background-color:rgb(255,255,255);color:#000000;font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:18px;font-style:normal;font-weight:500;line-height:1.1;margin-bottom:10px;margin-top:10px;text-align:justify;word-spacing:0px;">1. Return</h4><p style="background-color:rgb(255,255,255);color:rgb(77,77,77);font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:16px;font-style:normal;font-weight:300;margin:0px 0px 10px;text-align:justify;word-spacing:0px;"><strong>1.1.</strong> You have 10 calendar days to return an item from the date of purchase, as seen on the invoice. To be eligible for a return, your item must be unused and in the same condition that you received it, with the same packaging (stickers) still attached, see conditions of return (2).</p><p style="background-color:rgb(255,255,255);color:rgb(77,77,77);font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:16px;font-style:normal;font-weight:300;margin:0px 0px 10px;text-align:justify;word-spacing:0px;"><strong>1.2.</strong> Within the 10 calendar days of purchase, if you wish to return the items, the items must be returned to the original store they were purchased from and the quality of the tyres will be assessed. We hold the right to deny and reject the return of items.</p><p style="background-color:rgb(255,255,255);color:rgb(77,77,77);font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:16px;font-style:normal;font-weight:300;margin:0px 0px 10px;text-align:justify;word-spacing:0px;"><strong>1.3.</strong> Once we receive your item, we will inspect it. We will discuss the status of your refund after inspecting the item. If your return is approved, we will initiate a refund via original method of payment.</p><p style="background-color:rgb(255,255,255);color:rgb(77,77,77);font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:16px;font-style:normal;font-weight:300;margin:0px 0px 10px;text-align:justify;word-spacing:0px;"><strong>1.4.</strong> No returns after 10 calendar days will be accepted.</p><h4 style="background-color:rgb(255,255,255);color:#000000;font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:18px;font-style:normal;font-weight:500;line-height:1.1;margin-bottom:10px;margin-top:10px;text-align:justify;word-spacing:0px;">2. Conditions of Return</h4><p style="background-color:rgb(255,255,255);color:rgb(77,77,77);font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:16px;font-style:normal;font-weight:300;margin:0px 0px 10px;text-align:justify;word-spacing:0px;"><strong>2.1.</strong> We will not accept a return under the following conditions:</p><p style="background-color:rgb(255,255,255);color:rgb(77,77,77);font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:16px;font-style:normal;font-weight:300;margin:0px 0px 10px;text-align:justify;word-spacing:0px;"><i><strong>2.1.1.</strong></i> Road hazard injury (e.g., a cut, snag, bruise, impact damage or puncture, whether repairable or not).</p><p style="background-color:rgb(255,255,255);color:rgb(77,77,77);font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:16px;font-style:normal;font-weight:300;margin:0px 0px 10px;text-align:justify;word-spacing:0px;"><i><strong>2.1.2.</strong></i> Improper repair or mounting of the tyre.</p><p style="background-color:rgb(255,255,255);color:rgb(77,77,77);font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:16px;font-style:normal;font-weight:300;margin:0px 0px 10px;text-align:justify;word-spacing:0px;"><i><strong>2.1.3.</strong></i> Mechanical irregularities of the vehicle; including misalignment of wheels resulting in uneven rapid wear.</p><p style="background-color:rgb(255,255,255);color:rgb(77,77,77);font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:16px;font-style:normal;font-weight:300;margin:0px 0px 10px;text-align:justify;word-spacing:0px;"><i><strong>2.1.4.</strong></i> Tyres fitted to or used with incompatible or improper valves, rims or wheels.</p><p style="background-color:rgb(255,255,255);color:rgb(77,77,77);font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:16px;font-style:normal;font-weight:300;margin:0px 0px 10px;text-align:justify;word-spacing:0px;"><i><strong>2.1.5.</strong></i> Tyres which were carrying loads or running at speeds higher than the load/speed rating indicated on the index marked on the tyre sidewalls.</p><p style="background-color:rgb(255,255,255);color:rgb(77,77,77);font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:16px;font-style:normal;font-weight:300;margin:0px 0px 10px;text-align:justify;word-spacing:0px;"><i><strong>2.1.6.</strong></i> Tyres without proof of purchase or which has noticeably been stored improperly.</p><p style="background-color:rgb(255,255,255);color:rgb(77,77,77);font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:16px;font-style:normal;font-weight:300;margin:0px 0px 10px;text-align:justify;word-spacing:0px;">&nbsp;</p><h4 style="background-color:rgb(255,255,255);color:#000000;font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:18px;font-style:normal;font-weight:500;line-height:1.1;margin-bottom:10px;margin-top:10px;text-align:justify;word-spacing:0px;">3. On Road Legality</h4><p style="background-color:rgb(255,255,255);color:rgb(77,77,77);font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:16px;font-style:normal;font-weight:300;margin:0px 0px 10px;text-align:justify;word-spacing:0px;"><strong>3.1.</strong> When the wheels and tyres on a car are changed, this can alter its legality on the road. It is the vehicle owners' responsibility to contact relevant road and traffic authorities prior to the modifications being undertaken to see if they are permitted. Tyres Planet is not liable for any legal issues that may arise with the purchase and installation of tyres.</p><h4 style="background-color:rgb(255,255,255);color:#000000;font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:18px;font-style:normal;font-weight:500;line-height:1.1;margin-bottom:10px;margin-top:10px;text-align:justify;word-spacing:0px;">4. Refunds</h4><p style="background-color:rgb(255,255,255);color:rgb(77,77,77);font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:16px;font-style:normal;font-weight:300;margin:0px 0px 10px;text-align:justify;word-spacing:0px;"><strong>4.1.</strong> All returns incur a 14% restocking fee which will be deducted from any refund.</p><p style="background-color:rgb(255,255,255);color:rgb(77,77,77);font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:16px;font-style:normal;font-weight:300;margin:0px 0px 10px;text-align:justify;word-spacing:0px;"><strong>4.2.</strong> You will receive the credit within a certain amount of days, depending on your card issuer's policies.</p><h4 style="background-color:rgb(255,255,255);color:#000000;font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:18px;font-style:normal;font-weight:500;line-height:1.1;margin-bottom:10px;margin-top:10px;text-align:justify;word-spacing:0px;">5. Cancellation and Returns</h4><p style="background-color:rgb(255,255,255);color:rgb(77,77,77);font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:16px;font-style:normal;font-weight:300;margin:0px 0px 10px;text-align:justify;word-spacing:0px;"><strong>5.1.</strong> We do not accept any returns after 10 days from the issue date of invoice.</p><p style="background-color:rgb(255,255,255);color:rgb(77,77,77);font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:16px;font-style:normal;font-weight:300;margin:0px 0px 10px;text-align:justify;word-spacing:0px;"><strong>5.2.</strong> Freight and travel charges are NON-refundable – all freight is to be paid by the customer at their own expense.</p><h4 style="background-color:rgb(255,255,255);color:#000000;font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:18px;font-style:normal;font-weight:500;line-height:1.1;margin-bottom:10px;margin-top:10px;text-align:justify;word-spacing:0px;">6. Warranty</h4><p style="background-color:rgb(255,255,255);color:rgb(77,77,77);font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:16px;font-style:normal;font-weight:300;margin:0px 0px 10px;text-align:justify;word-spacing:0px;"><strong>6.1.</strong> Due to the wide variety of products, the products are only generally covered by their manufactures warranty.</p><p style="background-color:rgb(255,255,255);color:rgb(77,77,77);font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:16px;font-style:normal;font-weight:300;margin:0px 0px 10px;text-align:justify;word-spacing:0px;"><strong>6.2.</strong> This warranty will no longer apply where the defect is a result of alteration, accident, misuse, abuse, neglect or where subsequently repaired or modified by an unauthorized service agent.</p><p style="background-color:rgb(255,255,255);color:rgb(77,77,77);font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:16px;font-style:normal;font-weight:300;margin:0px 0px 10px;text-align:justify;word-spacing:0px;"><strong>6.3.</strong> The warranty does not cover normal wear and tear or normal service life.</p></div>